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Appendix K - Senior Health Insurance Information Programs
SHIP counselors are based in County Senior Centers, or call the Resource Center at 304-243-0996.
PART A: FISCAL INTERMEDIARY
(Services by hospitals, skilled nursing facilities, community mental health centers, certified outpatient rehabilitation facilities, and renal dialysis facilities)
United Government Services
PO Box 12201
Roanoke, VA 24023
Phone: 540-985-3931
Fax: 540-853-3089
PART B: CARRIER
(Services provided by physicians, non-physician practitioners, ambulance companies, clinical labs)
Palmetto GBA
3400 SouthPark Place, Suite F
Grove City, OH 43123
Phone: 800-848-0106; 614-277-0287
Web: www.PalmettoGBA.com
DURABLE MEDICAL EQUIPMENT REGIONAL CARRIER (DMERC)
(Claims for medical equipment, prosthetics, orthotics)
AdminiStar Federal, Inc.
8115 Knue Road
Indianapolis, IN 46250-1936
Phone: 317-841-4493
Fax: 317-841-4691
SENIOR LEGAL ADVICE & REFERRAL HOTLINE (60+)
800-229-5068
9:00 A.M. - 5:00 P.M.
24 Hour Voice Mail
Web: www.seniorlegalaid.org
RAILROAD RETIREES (Part B Services)
United Health Care
Fraud & Abuse Unit
PO Box 10066
Augusta, GA 30999-0001
Phone: 800-833-4455
REGIONAL HOME HEALTH INTERMEDIARY
Cahaba Health Benefits Administration
Phone: 515-471-7200
QUALITY OF CARE ISSUES
(Quality Improvement Organization: hospital discharage disputes, quality of care complaints)
West Virginia Medical Institute, Inc.
3001 Chesterfield Place
Charleston, WV 25304
Phone: 800-642-8686 or 304-346-9864
Web: www.wvmi.org
WEST VIRGINIA BUREAU OF SENIOR SERVICES
(West Virginia's State Unit on Aging)
1900 Kanawha Boulevard, East
Holly Grove, Building 10
Charleston, WV 25305
Phone: 304-558-3317 or 877-987-4463
Web: www.state.wv.us/seniorservices
WEST VIRGINIA INSURANCE COMMISSION
PO Box 50540
Charleston, WV 25305-0540
Phone: 800-642-9004 or 304-558-3386
Web: www.state.wv.us/insurance
NATIONAL TOLL-FREE FRAUD HOTLINE
800-HHS-TIPS 800-447-8477
MEDICARE HOTLINE
800-MEDICARE 800-633-4227
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